How can we help you ?
What must I do to my smartphone before donating it ?
Whether you donate them via a box in the Pairi Daiza park or through this site, it is essential that you disconnect from any accounts you may have (iCloud, Google, Samsung), delete any locking codes, and deactivate the option “find my iPhone” if you are on an Apple device.
If this is not done, aSmartWorld will not be able to recondition your device.
You should also consider backing up your personal data on another device.